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How do I deactivate or remove a member?

  1. Log in at admin.dialogue.co, then click the Members tab.
  2. Click the member's name to open their profile.
  3. Click Deactivate.
  4. Choose to deactivate the member immediately or select a future date.
  5. Confirm the action.

The member loses access to Dialogue services on the deactivation date. Their name then moves to the Deactivated tab.

Billing note

Deactivations are prorated. If a member is deactivated mid-month, you are billed only for the days they were active.

Reminder

If the deactivation date is in the future, the member remains active through the selected date. Their profile can show the scheduled date while remaining in the Active list. After deactivation, the same profile can be reactivated if access needs to resume.

 

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