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How do I add a single member?

  1. Log in at admin.dialogue.co, then click the Members tab.
  2. Click Add Member.
  3. Enter the required fields:
    • Unique identifier, such as an email address or employee number
    • First name and last name
    • Date of birth
    • Province
    • Activation date
  4. Click Invite.

Where will the member appear?

  • If the activation date is today, the member appears under the Active tab.
  • If it is a future date, the member appears under the Future tab until that date.

A welcome email is sent at 3 p.m. ET on the activation date if welcome emails are enabled in your Profile settings.

 

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    For any member issues with registration, login, app issues, and consultation questions, members can contact support@dialogue.co

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    For critical incidents affecting member access to services, or other urgent situations that cannot wait until the next business day, use the 24/7 urgent line: 1-833-633-0608. Available 24 hours a day, seven days a week.