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How do members book an appointment?

Members book directly through the Dialogue app or web portal. No referral or administrator action is needed.

  1. Open the Dialogue app on iOS or Android, or go to app.dialogue.co.
  2. Create an account if this is your first time using Dialogue. Otherwise, log in.
  3. Select Get care now.
  4. Choose the service that best matches your needs.
  5. Complete the brief confidential intake if prompted.
  6. Follow the on-screen instructions to start a chat or book an available appointment.

 

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  • Billing and accounting

    For invoice disputes, overdue payment notices, PAD setup, or any other billing or accounting matter, contact accounting@dialogue.co

  • Account management and administration

    For admin and account-level questions: billing, account changes, renewals, portal issues, and general support for HR administrators, contact clients@dialogue.co

  • Member support

    For any member issues with registration, login, app issues, and consultation questions, members can contact support@dialogue.co

  • Urgent issues and critical incidents

    For critical incidents affecting member access to services, or other urgent situations that cannot wait until the next business day, use the 24/7 urgent line: 1-833-633-0608. Available 24 hours a day, seven days a week.