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How is member data kept private and confidential?

Dialogue is fully compliant with PIPEDA and applicable provincial privacy laws. Key points for administrators:

  • The admin portal shows no medical information, diagnoses, consultation notes, or health records.
  • All consultation data is strictly confidential between the member and Dialogue's clinical team.
  • Aggregate utilization reports never include individual-level health information.
  • Dialogue does not share member health data with employers.
  • Members are informed of Dialogue's privacy practices upon registration.

Read the full privacy policy at dialogue.co/privacy.

For any privacy questions or DPA requests, email our team at clients@dialogue.co. 
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